Overview of Services

Automatic Services:

As a part of the Transition to NHS.net, our team will support your organisation with automatically migrating the following workloads:

Includes:
Users that already have existing active NHS.net account that is the the approved ODS Code
The Unite Team will create a new account for users who are in scope that:
– Do not have an existing NHS.net Account
– Have an existing NHS.net account in the non approved ODS Code
– Do not respond to the mapping exercise
NHS.net Guest Accounts in the tenant
Security Groups
M365 Groups with MS Teams Enabled
Includes:
Email and Folder Structure
Archive Mailboxes
Item / Tasks / Notes associated with Outlook
User Mailbox Delegate Permissions and Folder Permissions
User Calendar Permissions
Distribution Lists
Contact Groups
Contacts
Mail Enabled Security Groups
Shared Mailboxes
Shared Mailbox Delegate Permissions
Room Mailboxes
Calendar Invites
Includes:
Files/ Folders
File Metadata
File Versions
– Latest & Preceding 4 versions for files < 80MB
– Latest version only for files > 80MB
Includes:
SharePoint Sites, Sub-sites, Document Libraries, Lists
Hub settings and associations
File Metadata
Sites and Templates supported by ODM
Root level site permissions
Webparts (Supported by ODM)
File Versions
– Latest & Preceding 4 versions for files < 80MB
– Latest version only for files > 80MB
Site Logos & Customisation
 
Includes:
Standard and Private Channels
Team Owners and Members
SharePoint Content Associated to each Team 
Channel Conversations (15 days)
File Versions – Latest & Preceding 4 versions for files <80MB
Files over >80MB
Images in Channel Posts
Planner including conversations and planner tasks
Whiteboard
Includes:
OneNote
Teams Meeting Recordings
>Individual Meetings: these are migrated and stored in the individual’s OneDrive
>Meetings set up in a Teams Channel: these are migrated and stored in the SPO for the Teams channel
Does Not Include:
Loop

Other Services

Bolt-On services are those services that are not migrated by the Transition to NHS.net as a part of the migration process. However, these services may be migrated by the organisation at an additional cost (and resource), before or after the automatic migration.

Please note that it is not a pre-requisite to migrate the Bolt-On Services at the same time as the automatic workload. These can be completed after the automatic workload has been completed (and when the Organisation has the appropriate resources).

File Shares: Migration of File Shares / Home Drives to OneDrive and SharePoint
SharePoint: On-premise SharePoint migration to SharePoint Online
Archive Mailboxes: Not hosted in Exchange Online, Public Folders
PST Ingestion: Centralised PST store to user mailboxes
Pre-Requisites: Implementing Wi-Fi, Print and VPN capabilities to enable device provisioning
Hybrid Configuration: Hybrid environment setup (for organisations transitioning workloads gradually)
Windows Device Moves: Managed migration of current on premise and Entra ID devices
Mobile Device Moves: Managed re-enrolment of corporate iOS/ Android Devices
SBC Configuration
Number assignment and switchover
Auto Attendant replication
Call Queues Creation
New Voice Policies

Further information can be found in the table below:

Other WorkloadInformation
Intune (Policy management)Public Support Hub – Intune overview
Migrating to Intune in NHS.net – NHS.net Transition Guidance NHSmail Intune Service NHSmail Intune Overview – NHSmail Support FAQ’s – NHSmail Support
Intune – End Point DeploymentMigrating to Intune in NHS.net – NHS.net Transition Guidance NHSmail Intune Service NHSmail Intune Overview – NHSmail Support FAQ’s – NHSmail Support
LicensingLicensing Pre-Requisites – NHS.net Transition Guidance Public Support Hub – Intune overview Onboarding Guide for Local Administrators – NHSmail Support
Directory SyncPublic Support Hub – Data Retention and Information Management Policy
https://support.nhs.net/knowledge-base/tansync-deployment-guide/
Mail JourneyPublic Support Hub – Data Retention and Information Management Policy
https://support.nhs.net/knowledge-base/nhsmail-bring-your-own-mx-guide/
Teams RoomsMigrating Teams Rooms – NHS.net Transition Guidance
TelephonyMigrating Teams Voice – NHS.net Transition Guidance
3rd Party AppsNHS.net Connect Support – Custom and Third Party Approved Applications
https://support.nhs.net/knowledge-base/custom-and-third-party-approved-applications/ https://support.nhs.net/knowledge-base/application-hurdle-assessment/
Guest AccessManaging Guest Access – NHS.net Transition Guidance