After receiving the email containing your new NHS.net email address and temporary password, follow the instructions below to enable the account and set up Multi-Factor Authentication (MFA).
Sections
Section 1: For NHSmail Portal Users Only
1.1 Set up your NHS.net account using NHSmail Portal
1.2 Set up Multi-Factor Authentication (MFA) for your NHS.net account using NHSmail Portal
Section 2: For NHS.net Connect Users Only
2.1 Set up your NHS.net account following the transition to NHS.net Connect
Choose the correct NHS.net account setup option:
Your organisation uses one of the options below. Select the option that matches how your organisation accesses NHS.net today.
Section 1: For NHSmail Portal Users Only
This option is for users whose organisation continues to use the NHSmail Portal.
1.1 Set up your NHS.net account using NHSmail Portal
Follow the guidance to log into NHSmail Portal as a new user for the first time.
1.2 Setting up Multi-Factor Authentication (MFA) for your NHS.net account using NHSmail Portal
Follow the guidance to complete your Multi‑Factor Authentication (MFA) and accept the Acceptable Use Policy (AUP).
Section 2: For NHS.net Connect Users Only
This option is for users whose organisation uses NHS.net Connect.
2.1 Set up your NHS.net account following the transition to NHS.net Connect
Follow the NHS.net Connect guidance here to complete the set up of your new NHS.net account.